UNITE AUTOMOTIVE SOLUTION

Will your customers today be your customers tomorrow? Unite and they will!

Turning one time buyers into lifetime customers is the purpose of Unite Automotive Messaging Solution. According to Texas dealer Carl Sewell, "a lifetime customer will spend $332,000 at one of his ten dealerships".

Unite Messaging enables you to contact your customer base, when you want, using SMS messaging and WAP push browser sessions to their cellular phone, and rich Flash media via e-mail.

Implementing Unite’s cutting edge application enables you to cut through the clutter and reach your customers using a convenient and powerful communication tool. Your clients will perceive the service as nonirritating and as a benefit for doing business with your dealership.

You will find the service much more powerful than the normal “traditional” methods of customer retention used today. In fact, normal dealership direct mail shows up in your customer’s mailbox batched with other forms of “bulk mail” resulting in a 2% or less response ratio. Tons of bulk mail is sent each year and close to 62% of that mail goes unread.

The general public has become immune to the stacks of mail they receive each day.

Unite Messaging takes dealer to customer communications to the next level.

Your reminders are sent directly to your customer’s cell phones guaranteeing almost 100% delivery.

Messages are sent out on a daily basis to those customers that visitedyour dealership the day before. There’s no wasted messages sent to customers. All messages are sent to customers who either visited your dealership within the last 24 hours or who are in need of minor or major maintenance service on their vehicle.

Messages thank your customers for their business and can make use of instant Customer Satisfaction surveying using their cell phones. The Unite Messaging Service Bureau uses predictive triggers to keep a close eye on when your customers are in need of maintenance on their vehicle.

Service Reminder Messages can be sent to those customers at the dealer’s choosing and customers can use their cell phone to set an appointment via their phones callback feature.

In addition to cellular text messages, Unite sends Media Rich HTML and Flash messages to your customer’s email inbox. The Flash email contains an audio voiceover produced by dealership upper management personalizing the message. At the end of the customized flash message, users will be redirected to your dealers customized Unite webpage to complete a brief survey on their experience. Survey results are distributed to your dealership on a weekly basis, to keep you informed about your customers experience.

The possibilities are endless. The cost of the service represents a great value! Unite Messaging can be implemented at your dealership after a nominal integration for less than what you currently spend on a full color direct mail piece.

Click the “AUTO DEMO” link to find out more or give us a call at 916.240.0453 for a personal demonstration.

Will your customer’s today, be your customer’s tomorrow? Unite and they will.